terms and conditions - rtmotoshop
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terms and conditions
GENERAL CONDITIONS OF SALE
(NB: To return to the order confirmation back rewards on your browser)
novelty of 05/20/2014:
NOTE: Due to the high demand of the products catalog and custom, and therefore in our difficulty in soddsfare all customers in the best way and with the highest quality and Serita, changes are made on deliveries and fulfillment, all varying in the following ways:
1.The orders received by Wednesday of the current week will be processed and shipped the first Tuesday of the week following useful for delivery within the delivery 24h/48h (islands 48/72 hours). example, if the order is placed your order will be sent 10/month Monday Tuesday 18/mese, for info contact, because of the inconvenience customization is always free (inseirsci at checkout in the "Personalization" what you want (Name and / or number) and the request soddisfremo
1) INTRODUCTION
Rtmotoshop.com manufactures, sells and delivers products and clothing items for off road replicated and customized
The business relationship between the customer and rtmotoshop.com are governed by the following terms and conditions of sale.
The inclusion of an on-
2) TYPE OF CUSTOMER
rtmotoshop.com sells to individuals, clubs and motorcycle clubs and people giurudiche
orders
Orders can be submitted:
In writing: email or phone
In electronic form: via the Internet through the e-
3) DELIVERY
Orders received before 10.00 will be processed immediately upon availability and / or special customer requests such customizations or samples.
Delivery is scheduled within 24/48 H order by express courier, for other shipping 5/10 days from the date of actual dispatch, the notes are the same for that EUROPE ITALY.
.
The delivery times refer to the products available in stock.
For other products will be notified of the delivery date by e-
You have the opportunity to take advantage of the cash on delivery payment mode to consegnadei products at a total cost of courier service and 10 € in addition to products.
4) CONFIRMATION OF ORDER
All orders received will be confirmed to the customer via e-
5) SHIPPING COST
The shipping cost varies based on the type of shipping chosen, country and total weight.
Shipping charges are subject to change with discounts or price changes depending on temporary promotions or discounts from rtmotoshop.com, the sections shipments at the site shows a summary of the costs.
6) PRICE
All prices are expressed in Euros including VAT.
7) CUSTOM
Please note that the customization of mesh objects and are not subject to substitution, change size and made since the mesh is specially designed with specific customer specifications.
The custom jerseys in some cases are preceded by a layout of confirmation, this request of the customer at no additional cost.
The customization han a cost of € 5 (five/00) or knitted article, after agreement Possoni be offered for free.
8) PAYMENT
means
Bank transfer in advance: it will be ready by mail number and IBAN data
Example of Reason:
"Order no. 15/08/2002 45"
By accepting the terms of sale and by clicking the Buy button the purchaser agrees to make payment STRICTLY by bank transfer no later than 3 days., Under penalty of cancellation of the order.
PAYPAL: You will be transferred to the website for payment after conclusion of the check-
CASH: Cash on Delivery
9) WITHDRAWAL
TERMINATION OF THE CUSTOMER
Sales of products via the Internet are governed by Law Decree n. 185 of 22/05/1999, which regulates the field of distance, that is done outside of business premises. This legislation establishes the right of withdrawal, or the ability for the consumer to return the product purchased and to obtain reimbursement of expenses incurred.
Are excluded from the decree the subject can not be classified as a consumer, that is who is acting for purposes relating to their professional activity, that is, those who place an order indicating the VAT for the invoice.
The customer has the right to withdraw, without penalty and without specifying the reason, within no more than 10 working days of delivery (as attested by the delivery date stated on the courier waybill).
The right of withdrawal is exercised within the period prescribed by sending email to info@tmotoshop.com or with the form provided in the relevant section.
The Returns and refunds Possoni be lates within 10 working days from the date of delivery.
The return will be accomplished to change size, manufacturing defect or any other reason.
The policy which applies to change size, model or refund with shipping paid by the buyer.
By default mesh or rstituzione the product is on us (after inspection).
Recall shipments not traced in case of refund to the customer, if it were lost we do not assume responsibility for shipping and then the order will be voided.
To make, change size shipping costs are € 15 euro in order to regain pack and ship the new mesh (to rtmotoshop from buyer), also prompted an advance payment with paypal.
More details will be given by mail or by telephone.
Jerseys worn, worn and / or with defects not suitable for the manufacture will not be taken into consideration, repaid and replaced
10) NO REPLACEMENT FOR NON-
The customer arrival of the goods must verify the integrity and the number of packages. In case of failure to sign the movement document "subject to control" highlighting the reason (eg, neck severely damaged or missing neck.) And send to our customer service an e-
It will be our customer service to communicate the return authorization number which will be shown outside of the package in return that in the transport document.
Our customer service department will also send the customer a form containing the following information:
Return Authorization Number
Sender: first name, surname and address of the customer
recipient:
Carrier: Courier will collect the parcel
Reason for sending: replacement or return goods.
11) PRIVACY
Pursuant to art. 13 of Legislative Decree 196/2003 rtmotoshop process the data you provide in accordance with the legislation on protection of personal data.
The conferment of data is optional, but a refusal to supply determines the impossibility of enforcing the obligations arising from the contract of which you are part.
The personal information you provide is collected by electronic means and treated, even with the help of electronic media, directly and / or through delegated third parties for the following purposes:
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Within the activities of administrative, accounting, tax, logistics and marketing it is sometimes necessary to communicate some of the processed data (eg, banks, accountants, consultants, government offices, the company for delivery, the company that they participate in outsourcing).
A list of such subjects is available at our office. rtmotoshop agrees not to disclose or disseminate any information that concerns for commercial purposes and not to sell, share, or transfer its databases.
Within the offices of Point & Comma data may be known only by those specifically charged with operating departments Information Systems, Marketing, Administration and Accounting, Customer Service.
Pursuant to art. 7 of Legislative Decree 196/2003, you have the right at any time to obtain from the data processor information on the processing of personal data, its methods and objectives and the logic applied to it as well:
1) confirmation of the existence of data and the communication of such data and their origin;
2) the identification of the owner and managers and the persons or categories of persons to whom personal data may be communicated or who can learn about them as managers or agents;
3) the updating, rectification and integration of the data;
4) the cancellation, transformation into anonymous form or blocking of the data processed in violation of the law;
5) certification that the operations referred to in paragraphs 3) and 4) have been brought to the attention of those to whom the data were communicated or disseminated, with the exception of the case where this proves impossible or involves a the use of means manifestly disproportionate to the protected right;
6) object: the processing of data, even if pertinent to the purpose of collection, for legitimate reasons; to the processing of data for purposes of commercial information or for carrying out market research.
14) Conditions
The conditions contained in this document can be modified without prior notice and will be valid from the date of publication on the website
15) CLUB MOTOCLUB
These subjects will be reserved for ad hoc proposals will guarantee the best deal and the best availability of personnel in the will constitute the best product and conforms to your specifications.
16) POWERS
In the case of Italian consumers apply the Italian law and with regard to the jurisdiction in accordance with Article 12 of Law Decree 50 of 1992 and Article 14 of Legislative Decree 185 of 1999 ... it's always the competent court of the place of residence or domicile of the consumer, any provision otherwise is considered unfair term and not applicable.
In the case of foreign consumers is left to the parties the choice of which law should apply (Italian or that of the country of the consumer), always held firm to the principle that you can not deviate from the minimum guarantees and in any case apply the one most favorable to the consumer.
